Money Back Guarantee

Terms and Conditions for the 90-Day Full Money Back Guarantee

 

1. Policy:  

   Customers may return eligible products for a full refund within ninety (90) days of the original purchase date, subject to the conditions set forth in this policy.

 

2. Eligibility: 

   Returns must meet the following criteria:  

   - The product must be returned within the 90-day guarantee period.  

   - The original proof of purchase, such as a receipt or order confirmation, must be provided.  

   - The item must remain in its original condition, unless the defect is the basis for the return.  

 

3. Exclusions:  

   The following items are not eligible for refunds under this guarantee:  

   - Digital items, including downloadable files or software.  

   - Products explicitly marked as non-refundable on the product page or website.

 

4. Procedure for Refunds:  

   To initiate a return or refund:  

   - Contact .Chewy.'s Customer Support team at chewy.captain.co@gmail.com Through our website, or call 1-(000)-002-4399

   - Submit the proof of purchase and reason for the return.  

   - Follow the provided instructions for returning the item.  

 

5. Refund Process:  

   Upon approval, refunds will be issued via the original payment method. Processing times may vary based on your payment provider.

 

6. Conditions:  

   .Chewy. reserves the right to assess whether an item qualifies for refund eligibility under the terms of this guarantee.